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Do you cater for Vegans and Lactose intolerance?

Hurrah! We do offer a selection of food and drink for Vegans and for other dietary requirements.

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how far in advance should we book?

Walk-in's are welcome Tuesday to Thursday day time, yet tickets are advised Thursday evenings, Friday evenings and Saturday all day. we have an allocated number of tickets for each slot based on our capacity. We are table service only venue, no vertical drinking on our premises. 

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How do we book?

Tickets can be booked through our website on the 'buy tickets' page. 

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I don't drink alcohol or I'm pregnant, do I have to buy a ticket?

With your ticket you will receive two mocktails / hot chocolate for the price of the ticket. 

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One of our guests doesn't have a ticket, can we bring them along?

WE cannot guarantee entry for your guests, we have a booking policy to control our capacity, walk-in's are welcome but not guaranteed, it wouldn't be fair for guests with tickets. 

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Do you have an age policy?

Valid ID may be required if purchasing alcohol. The Chocolate Cocktail club operate a challenge 25 policy. Anyone appearing to be under 25 will be asked to prove they are aged 18 or over when buying tickets or alcohol. 

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Can I bring my kids?

Sadly not, we are an over 18's venue. 

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Can i bring my pet?

Sadly no pets are allowed within The Chocolate Cocktail Club 

 

Can I get a refund for my ticket?

We do not offer refunds on tickets, If you wish to change your booking time, please get in touch with the team at least 24 hours before the booking.  

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Can I call The Chocolate Cocktail Club?

Sadly we don’t have a contact telephone number, please get in touch via email and we will respond within 24 hours: hello@thechocolatecocktailclub.co.uk 

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How much does it cost?

Tickets cost £10 + booking fee, with this you will receive a Classic Chocolate cocktail.

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Why do you offer the choice of three cocktails on arrival with the ticket?

As we work on a slot basis, our guests arrive at the same time.

Providing the choice of three drinks will ensure you will receive your first cocktail quickly, for you to sip and enjoy whilst selecting your second.  We wouldn't want you waiting a long time for your first cocktail! 

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When should I arrive?

We advise our guests to turn up on the time of the booking slot, our next slot may be at capacity so you will have to leave at the designated time.  

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We haven't answered your question?

If you have any additional questions, please email hello@thechocolatecocktailclub.co.uk

 

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